BPO

Business Process Outsourcing

BPO Services

Global Dispatch Management BPO’s mission is to provide a detailed outsourcing workable alternative to our clients. We have partnered with dedicated, passionate, and skilled pool of individuals who can serve as a third hand for your company’s call answering and dispatching needs. We strive for client satisfaction and rapid comeback with precision and safety. We are collaborative and versatile, and we can assure highly efficient performance.

CALL ANSWERING AND DISPATCH SERVICE

Global Dispatch has more than a decade of experience managing dispatch for taxi, limousine, and medical transportation businesses. Professional dispatchers are available 24/7 to support your business and serve your consumers. We are qualified to manage large and medium-sized fleets. In terms of quality dispatch and performance within call answering services, we are not the perfect option to go with.

PROFESSIONAL DISPACTHERS AVAILABLE 24/7

Our agents are accessible around-the-clock, seven days a week, in 365 days a year. We understand that cabs are required at unforeseen times, thus we are always available, and we guarantee that your clients will be welcomed by a friendly, competent contact centre agent.

A bunch of employees are providing customer care services in their offices.

QUALITY CONTROL

For quality and training reasons, we record every call, therefore you will have accessibility to the call logs to hear to the recordings. We guarantee 100 percent uptime; no calls will be overlooked, even during peak hours.

Voice Service

The voice process of GDM BPO Services focuses on preparing agents to interact with clients and consumers to complete tasks. The officials handling voice processes are provided with up-to-date details on the products and services of international clients. Our team of competent individuals conducts the initial research with the assistance of their supervisors and managers and delivers best services within the allotted time duration.

Non-Voice Service

In the Business Process Outsourcing (BPO) industry, non-voice practices include email marketing, report creation, paper processing, and a number of other activities where officials are not required to speak with customers. At GDM BPO Services, we cultivate our representatives’ agents with other skills in addition to their speech skills in order to prepare them for non-voice processes. Our representatives are professional and skilled at writing interaction, and we emphasize being comprehendible via chat and email to your clients.

Taxi Answering Service

Taxi & Limo Dispatch Service, Taxi Dispatch Service, Taxi Call Answering Service, Taxi Dispatch Center, Taxi Call Center, Taxi Dispatch Software, Limo Dispatch Service are some of the live-voice services we offer 24 hours a day, seven days a week. In your business, prompt reply is crucial, so our dispatchers are dedicated to responding every incoming call within three bells or even less. Every client will receive services in a timely manner, which will be a crucial factor in retaining customers and boosting productivity.